Answering the most common homeowner questions about

heating and cooling system installation, repair and maintenance.


How often should an air filter be changed?

Check air filters monthly and replace as needed. Depending on your lifestyle and filter type, you might have to change it every 30 days or only every six months.

Where is the air filter located?

Most often, the air filter will be located next to the furnace in the return air duct but different systems have different air filter locations. If you’re unsure where the air filter is located, please be sure to ask a technician during a yearly maintenance service call.

What’s the best air filter to use?

It’s important to choose a filter that fits your needs but is also compatible with your heating and cooling system. Some filters, like HEPA filters, cannot be used with some HVAC systems because they can restrict the airflow and cause a breakdown.

Is there an air filter for my furnace and air conditioner?

If you have central heating and cooling, both systems will likely share the same air filter. That’s why it’s important to check the filter every month because it’s being used even when the air conditioning is running.


What is A1’s SuperCare program?

SuperCare equipment protection coverage delivers the peace-of-mind of never again having to worry about unexpected equipment repair bills. These customized plans always include yearly maintenance and priority service.

What is A1’s Quality Assurance Program?

After every installation, a Quality Assurance technician will visit your home to inspect the new system and ensure everything was correctly installed. They’ll also be able to answer any questions you might have. It’s our way of ensuring that all of our customers are 100% satisfied with our workmanship.


Is it necessary to have the furnace inspected every year?

One of the best ways to ensure that your heating system is operating efficiently and safely is to schedule annual professional maintenance. Don’t forget, if your system is still under manufacturer warranty, you’ll need proof of yearly maintenance to keep the warranty valid.

There’s a problem with my furnace, can I fix it myself?

Furnaces are complex machines and require extensive knowledge and training to repair. For professional furnace repair, don’t hesitate to contact A1 Heating & Air Conditioning.

How long will a furnace last?

The life expectancy of a furnace can vary, but usually they last about 10-15 years, so if your furnace was installed in the 2000s, you’ll be looking at AC replacement soon. If your furnace was installed even earlier, you’re likely using an extremely inefficient heating system and can save money on monthly energy bills by upgrading.

Why is the furnace making a strange noise?

A: Anytime there is a noticeable change in your heating system (noise, smell, performance) something has significantly changed. You’ll want to schedule furnace service with a professional heating company as soon as possible to catch the problem early. Ignoring the problem can lead to a complete system shutdown and expensive repair bills.

What’s the best furnace to install?

It’s important to install a high-quality furnace to ensure it will keep you and your family warm throughout the winter without driving up monthly energy bills.


How long does an AC last?

Generally, air conditioners last for about 20 years—but it all depends on how well they’re maintained. Neglected air conditioners can break-down after a few years, while systems that have been meticulously kept can last upwards of 30 years.

What size air conditioner do I need?

It’s important to install a correctly sized cooling system because an oversized (or undersized) unit can decrease efficiency and comfort. The only way to determine what size AC system you need is to have a schedule a free in-home quote so that a certified technician can properly size your home.

Is it necessary to have the air conditioner professionally inspected every year?

 To increase efficiency and reliability, all air conditioners should be professionally inspected and tuned-up before the start of summer. Also, if your AC is still under manufacturer warranty, yearly maintenance is required to keep the warranty in place.

There’s a problem with my air conditioner, can I fix it myself?

Air conditioning systems are complex machines that require years of training to properly repair. You could damage the system or hurt yourself trying to fix an AC without the proper knowledge or tools. For professional cooling system repair, don’t hesitate to contact A1 Heating & Air Conditioning.

What air conditioner brand is best?

There are a number of quality air conditioner manufacturers. The best AC for your home will depend on the size of the home, your lifestyle and budget. We carry a number of name brand models and would be happy to go over their specifications with you.

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